Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights.
What Information We Collect
For Customers (No Account Required):
- • Search location (to find nearby providers)
- • Service preferences
- • Basic browsing data (pages visited, time spent)
For Service Providers (Account Required):
- • Name and business information
- • Email address and phone number
- • Business address and service area
- • Services offered
- • Profile photos and NIC image
How We Use Your Information
We use your information to:
- • Connect you with service providers in your area
- • Display provider profiles and contact information
- • Verify service provider credentials
- • Send important updates about the service
- • Improve our platform and user experience
- • Prevent fraud and abuse
- • Comply with legal requirements
We will never: Sell your personal information to third parties or spam you with unwanted emails.
Who We Share Information With
We share limited information with:
- • Other users: Provider profiles are publicly visible (name, business info, services)
- • Service providers: Analytics tools (Google Analytics) to understand how people use our site
- • Payment processors: If we add paid features in the future
- • Legal authorities: Only when required by law
We don't sell your data to advertisers or marketing companies.
Cookies & Tracking
What are cookies? Small text files stored on your device to remember your preferences.
We use cookies for:
- • Keeping you logged in (if you're a provider)
- • Remembering your search preferences
- • Understanding which features people use most
- • Improving site performance
You can control cookies through your browser settings. Disabling them may affect some features.
Your Privacy Rights
You have the right to:
- • Access: Request a copy of your data
- • Correct: Update inaccurate information
- • Delete: Request we delete your account and data
- • Export: Download your data in a portable format
- • Opt-out: Unsubscribe from marketing emails anytime
- • Object: Ask us to stop processing your data for certain purposes
To exercise any of these rights, email us at privacy@servicehub.com
How We Protect Your Data
We take security seriously:
- • Encryption: All data is transmitted using SSL/HTTPS
- • Secure storage: Passwords are encrypted and never stored in plain text
- • Limited access: Only authorized team members can access user data
- • Regular updates: We keep our systems up-to-date with security patches
While we use industry-standard security measures, no system is 100% secure. Use strong passwords and keep them private.
How Long We Keep Your Data
- • Active accounts: We keep your data while your account is active
- • Deleted accounts: Data is removed within 30 days of deletion
- • Legal requirements: Some data may be retained longer if required by law
- • Anonymous data: We may keep anonymized data for analytics
Children's Privacy
ApiObata is not intended for children under 18. We don't knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.
Third-Party Websites
Our platform may contain links to provider websites or social media profiles. We're not responsible for their privacy practices. Please review their privacy policies before sharing information.
International Users
ApiObata is based in Sri LAnka. If you're accessing from another country, your information may be transferred to and stored in Sri Lanka.
For EU users: We comply with GDPR requirements and ensure appropriate safeguards for international data transfers.
Changes to This Policy
We may update this privacy policy from time to time. When we do:
- • We'll notify you via email or platform notification
- • Major changes will be prominently announced
Continuing to use ApiObata after changes means you accept the updated policy.